We are immediately looking to expand our Air India reservation team in Denmark. Air India is on a major transformation journey to become a world class airline with an Indian heart. Air India currently operates five weekly departures out of Copenhagen to destinations across India and beyond. Our local sales office in Copenhagen is newly established and you will play an important role in building brand awareness and reliability in the Danish market by providing excellent customer service to our trade partners and customers.
Do you have previous knowledge and experience gained in a reservation and ticketing department and are you ready for a new journey? AVIAREPS Nordic is looking for you!
What to do as a Reservation & Ticketing Agent?
- Ticketing and processing reservations in the corresponding systems – Our GDS is Amadeus
- Answer and assist both travel agencies and final customers via incoming phone calls and emails
- Responsible for the administration of groups bookings in the market
- Monthly billing of ticket sales and sales reports
- Direct sales to final customers
What do you bring for knowledge and skills?
- Passion, positive mindset, team spirit and willingness to learn
- Knowledge to deal with customers and to provide customer service
- Work experience with Amadeus. Ideally you have gained practical experience with an airline, a travel agency, or a tour operator
- Proficient level of English and Danish / other languages is an advantage
- Commitment, flexibility, and the ability to work independently
I have it all, but what is in for me?
- Pleasant and competent colleagues with passion for their job in an international environment
- Dynamic workplace and motivated diverse team with a hands-on mentality
- Centrally located office close to Vesterport and Central Station.
- Salary according to travel industry benchmark, pension scheme and health insurance package
- Great development opportunities within Aviareps Nordic
- Start date negotiable and preferably as soon as possible
How to apply? If you meet the qualifications of working with Amadeus, do speak the Danish and English language, and are excited about the opportunity to join our team, please use the below application link by 30 September 2024.
We look forward to receiving your application!
AVIAREPS has 30 year of experience providing professional passenger GSA services and tourism marketing to clients around the globe. As the world’s leading GSA and Tourism representation organization with 71 offices in 67 countries, AVIAREPS represents airlines as well as destinations, hotels, attractions, airports, cars, trains, cruise lines, retailers, and import/export organizations, and offers a full suite of B2B and B2C services which includes sales & reservations, marketing, digital, and PR programs.